Digital transformation is a valuable opportunity for the growth of companies in all sectors and in all dimensions: immediate response to customer requests, improved company management, increased security, more active team participation. With great online management software and the right training, every company can achieve better results.
Even if it seems that the Internet is already everywhere and everyone is now connected, in fact, the process is still growing, and this is not about the growth in the number of people connected to the network, but about the growth of the potential offered by the system as a whole.
With the cloud, the high upfront costs that in the past kept lesser companies from transforming economically are falling, and the positive turnaround of new technologies is available to everyone.
Today, Dataart will take a quick look at 3 technology features that help companies grow and how implementing online management software can play a key role in this area.
Grow your business with the cloud
This is the basis for the growth of the company. To confirm this, the number of companies that use the cloud and equip themselves with online management software is constantly growing everywhere.
If we expand our view of our daily lives as consumers, this process of digitization will become even more evident: to fulfill many needs, we simply go online and open an account.
While lowering the cost of hardware infrastructure is still a top priority, scalability and flexibility have become increasingly important as the reasons why companies adopt online management software.
Next-generation business applications will allow organizations to start using the features that were best suited for their business in the cloud initially, and to expand and modify them as needs change over time, without IT complexity or business disruption.
Grow your business with Connectivity
The lack of communication between separate software systems that do not interact with each other is one of the most serious factors in slowing down the process of converting data into information that can create value.
Disabled systems cause manual processes, duplicate records, and slow customer relationships, as well as wasting time that could be used for value-added activities that help grow the business.
Companies that are digitally backward are focused on solving individual problems with individual digital technologies, and those with online management software that connects processes, systems, people, and data can gain a deeper understanding of what is happening in the company. Not only that, these companies can also anticipate what will happen and create wealth through information.
With Microsoft Dynamics 365 Business Central (ERP included in So Smart packages), you can, for example, move from offering to the collection, eliminating all the complexities associated with using different applications.
You can also set up customers or vendors, prepare quotes, process orders, and send invoices without leaving your inbox. With the integration between Microsoft Dynamics 365 and Office 365, you can export data and create outbound documents right in Word and Excel.
Company development through mobility
The customer’s request is the top priority. Everyone now expects strong answers in the shortest possible time, and everyone in the company should be able to offer them, wherever they are.
Everyone on the team needs to be more connected than ever before because customers expect sales and service representatives to have immediate access to the information they need to solve their problems or offer the products or services they plan to get.
Calling back to the office to see if an item is in stock, or waiting for a follow-up response to make an appointment for service, is a source of frustration for the customer and damages the company’s image.
With the mobile experience offered by online management software such as Dynamics 365 Business Central, employees can:
- Manage offers, quotes, and orders in the field
- Check inventory status before committing to customers
- Offer the best service with full access to individual customer history, maintenance contracts, and service schedules.
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