Twitter Introduces Deep Linking In Messages To Improve Customer Service

For Brands on Twitter, direct messages are essentially a great method for business-customer conversation. But, when customers are required to furnish personal information that couldn’t be sent through a normal tweet, a private channel is needed.

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Twitter is now making this process more intriguing and streamlined. A brand can now add a deep link to their Tweets. The deep link then displays a call to action button, which helps customer to send the business a Direct Message, quickly and easily to begin a conversation.

Twitter Introduces Deep Linking In Messages

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