Yes, Mercari is a legit company that operates an online marketplace for buying and selling used goods. It was founded in 2013 and has since become one of the largest secondhand e-commerce platforms in Japan. The company has expanded its services to the United States and other countries. Mercari has a secure platform for transactions and offers buyer protection to ensure the safety and satisfaction of its users.
Mercari is a fantastic method to buy the goods you need or to earn extra money by selling stuff you no longer want. You can quickly browse through thousands of products posted by users locally or nationwide and find something you want. You may list it immediately and make a quick profit if you happen to own something that people are looking for.
How to avoid getting scammed on Mercari?
With their straightforward setup, Mercari makes it exceedingly simple to set up and use. By taking a lot of images and carefully describing your item when you list your items on Mercari. Due to its user-friendly software, Mercari was a platform that consumers wanted to use to shop.
The success of a transaction (a sale) is how Mercari, like many other platforms, generates revenue. It is in Mercari’s best interest to stop scammers on their platform. Both buyers and sellers can use the platform safely by following certain measures. You may be scammed when making an in-person sale since scammers will always exist on all platforms.
You might be able to use Mercari safely online by following these easy instructions.
Protecting yourself as a buyer
The platform provides a high level of buyer safety in that Mercari does not transfer funds (to the seller) until the product has been delivered and the customer (you) has verified that the product was exactly what was ordered.
The buyer has three days from the time the item is delivered to obtain a complete refund if the item is not as described in the listing.
The following qualifying circumstances require a return or refund:
- Item has unreported damage
- False item
- The item was not sent by the vendor
Mercari will reject your request for a return in the following cases:
- Buyer’s regret
- Has an odor or doesn’t fit properly
- The listing for the item was accurate.
- The item was received more than three days ago.
- It received a rating.
- Out-of-band transaction
Screen your seller
On Mercari, finding a good offer may be exciting. You eagerly press the “buy” button to complete your purchase, only to discover that the seller has no reviews. As a result, you have no idea about the quality of their products or whether the item will even arrive.
Although it might seem daunting, purchasing from sellers without ratings doesn’t have to be scary. After all, everyone must begin somewhere. But whether the vendor has one review or a thousand, there are several things you should never compromise on.
Profile verification
Although it is not a requirement, it is in the best interest of sellers to have their profiles verified. A seller must confirm their email, SMS, and government ID in order to receive the profile verification badge.
Obviously, this badge does not eliminate fraud, but it does help in its reduction. Scammers would need a large number of false Mercari accounts to make their operation profitable since, if reported, Mercari will flag and ban those accounts. You shouldn’t assume that every fake account will have a scammer’s government ID uploaded.
Mercari authentication
Wallets, sunglasses, handbags, jewelry, and watches are just a few examples of luxury goods that are eligible for Mercari authentication. The price of the item is paid by the seller to have it validated by an unbiased third party who will closely examine images of the items.
When an item is listed with a diamond logo, it has successfully undergone authentication. This is self-explanatory and is clear from the scammer example.
How to protect yourself as a seller?
Mercari provides a shipping protection program. Mercari provides seller protection, which users find to be generous compared to other marketplaces. Customers have reported only a few problematic transactions over the many years they have sold on Mercari. And Mercari also handles the resolution of those transactions.
Detailed description and photos
The more details you can offer as a seller, the better. This not only reassures your customer that you are a legitimate business, but it also protects you in the event that the buyer turns out to be a fraudster.
An incorrect return claim was one of the problematic transactions users previously noted. Users claim returns even after buying products tested but being in open box condition.
Use Mercari’s prepaid label.
In exchange for the purchase of a prepaid shipping label from Mercari, they provide shipping insurance. This covers small packages under one pound in weight, for which you would often need to acquire separate insurance from the post office or other third parties.
When packages were sent across the country instead of nearby places, users who sold on Mercari had some unexpected experiences. The buyers and sellers received their refunds following a conversation with Mercari. Only if the item’s worth falls inside the insurance would it make sense for you to purchase delivery through Mercari.
Final thoughts
Eight years have passed since the launch of Mercari. Mercari generates 350,000 listings every day and has over 50 million downloads. Without a doubt, Mercari is a reliable internet marketplace.
Every selling platform may have features that are not suitable for some users. Scammers are one of the biggest issues that all online markets face, making them uncomfortable.
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